Service & Maintenance

Fireplace & Outdoor Heating Service in Metro Vancouver

Your fireplace, barbecue, fire pit, or patio heater is an investment. Like any investment, it performs best when it’s properly maintained. At Dcore Fireplace, we provide thorough service and maintenance for all the products we install, as well as units installed by others. Our certified technicians know these systems inside and out.

From annual gas fireplace inspections and burner cleaning to electrical checks on your electric unit and safety assessments on your outdoor heater, we handle it all. We identify small issues before they become costly problems, keep your system running efficiently, and make sure everything continues to meet BC safety code requirements year after year.

Why Regular Service Matters

Annual Safety Inspections

Electric Unit Servicing

BC Safety Code Compliant

Gas Line & Burner Checks

Fast, Reliable Repairs

Licensed & Certified Technicians

We recommend scheduling a service visit at least once a year, ideally before the heating season begins. Whether it’s a quick tune-up, a part replacement, or a full inspection, our team arrives on time, works cleanly, and gives you a straight, honest assessment of your system’s condition. No unnecessary upsells, just dependable work from a team that genuinely cares about getting it right.

Client Review

4.9

"Booked Dcore for an annual service on our gas fireplace and it was the easiest experience. The technician was on time, thorough, and took the time to explain everything. Highly recommend."

– David R., Surrey

Our Service Work

Our Process

Simple, thorough, and done right.

We make servicing your fireplace or outdoor heating equipment hassle-free: showing up on time, working cleanly, and giving you a straight report on exactly what was done and what to watch for.

01.

Book Your Appointment

Contact us to schedule a service visit at a time that suits you. Let us know your unit type and any concerns you've noticed, and we'll come prepared with the right tools and parts.

02.

Inspection & Diagnosis

Our technician performs a thorough inspection of your unit: checking burners, gas lines, electrical connections, venting, seals, and all safety components, and identifies any issues.

03.

Service, Cleaning & Repair

We carry out all required cleaning, adjustments, and repairs on the spot wherever possible, keeping downtime minimal and your equipment performing at its best.

04.

Report & Recommendations

Before we leave, we walk you through what was done, share any findings, and give you straightforward advice on maintaining your unit until the next service visit.

Keep your system running at its bes
Free Estimate

Reliable service, honest advice, every time.

Whether it’s a routine annual service or an unexpected repair, we respond quickly, work carefully, and make sure your fireplace, BBQ, or outdoor heater is safe and ready to use. No upselling, just dependable work from a team that takes pride in doing it right.